24/7 no-heat line · no overtime fees LConcept build by Landwick

Furnace repairColumbus, Ohio5 techs on shift today

Warm again
by
tonight.Avg. arrival on no-heat calls: 2 h 10 min

Same-day furnace repair inside and outside 270. You see a flat price before we touch a screw, and a Sunday night costs the same as a Tuesday afternoon.

Today 2–4 pm still open · book before 2 pm

4.91,284 reviews
199828 Ohio winters
$0Overtime, ever
A Northgate technician kneels in an unfinished Columbus basement, checking inside a gas furnace with a flashlight
Thermostat, Clintonville58.0°F → 70°
Fig. 00 — Igniter check, 8:12 amNo-heat call, fixed first visit
$89

Winter furnace tune-up, through February. Normally $149.

21-point check · CO test · about 50 min

Book my $89 tune-up →

§01 The $89 tune-up Jan · 14°F

21 points. One basement. About fifty minutes.

This is what we actually touch. You get a written report with photos before we leave, and we never end a visit without a carbon monoxide test.

Fig. 01 — Upflow gas furnace, panel offNot to scale
  1. 01BurnersPulled, brushed, flame pattern checked for lift and yellow tips.
  2. 02Hot-surface igniterResistance tested. Hairline cracks show here months before it fails.
  3. 03Flame sensorPolished. A dirty one is the #1 reason a furnace starts, then quits.
  4. 04Heat exchangerInspected with a camera for cracks and rust-through.
  5. 05BlowerWheel cleaned, motor amps measured against the label.
  6. 06Gas pressureRead on a manometer and set to spec, not by ear.
  7. 07Venting & draftFlue and intake checked for blockage, sag and leaks.
  8. 08FilterStandard 1″ filter swapped. We tell you the size to buy.
  9. 09Controls & thermostatBoard fault codes read, safeties tested, thermostat calibrated.
  10. 10Carbon monoxide testEvery visit, every system. Plus eleven smaller checks on the report.
Book my $89 tune-up →

Found something? You get the price first.
No pressure, no upsell script.

§02 Services & prices Feb · 24°F

Flat prices. Printed before we start.

The same rate book on a Tuesday afternoon and a Sunday at midnight. You approve the number, then we work.

  1. 01

    Furnace tune-upWinter rate · through Feb

    • 21-point safety & efficiency check
    • Carbon monoxide test included
    • Filter swap, burner clean
    This month$89$149
  2. 02

    Furnace & heat repairSame day

    • Tech at your door today, 2-hour window
    • Flat price agreed before work starts
    • Diagnostic waived if you go ahead
    Diagnostic$79
  3. 03

    Emergency no-heat24/7 · live dispatcher

    • Nights, weekends, holidays
    • Same price as daytime, no overtime
    • Kids, seniors, medical needs go first
    Dispatch$129
  4. 04

    New furnaceInstalled in one day

    • 96% AFUE high-efficiency systems
    • Old unit hauled away the same day
    • 10-year parts & labor warranty
    From$3,490
  5. 05

    Heat pump systemHeats & cools

    • Cold-climate models rated to −13°F
    • One system for January and July
    • We file the rebate paperwork
    From$5,900
  6. 06

    Whole-home humidifierAbout two hours

    • Ends dry winter air and static shocks
    • Mounted on your furnace, auto-controlled
    • Pairs well with a tune-up visit
    Installed$389

Gas smell?Leave the house first. Don’t flip switches. Call your gas utility’s emergency line from outside, then call us once it’s safe.

§03 Your first visit Apr · 55°F

What a Tuesday call actually looks like.

  1. You book

    Online in about a minute, or call. A dispatcher in Columbus picks up, not a call center three states away.

  2. We text a window

    3–5 pm, your technician’s name and photo, and what the diagnostic costs ($79, waived if you go ahead).

  3. Live tracking

    A link shows the van crossing Indianola. Twelve minutes out.

  4. Booties on, price first

    Diagnosis at the furnace. You see the flat price on a tablet and say yes or no. No is fine.

  5. Heat’s back

    CO test, filter check, a report with photos in your inbox. Every repair carries a one-year guarantee.

Northgate dispatch · 2:05 pmHi, it’s Northgate. Dale is booked for you today between 3 and 5 pm. He’ll text when he’s 15 minutes out. Reply 1 to confirm.
You · 2:06 pm1. Side door, the dog is friendly.

Most no-heat calls are fixed on the first visit. The van carries the twenty parts that fail most.

§04 Heat pumps Jul · 88°F

One box. Heat in January, cool in July.

Cold-climate heat pumps keep heating at −13°F and run as your air conditioner all summer. Keep the furnace as backup for the worst week, or retire it.

Fig. 02 — Outdoor unit, cold-climateNot to scale
−13°FRated heating, still pulling warmth from outside air
2-in-1Heats and cools from one outdoor unit
$5,900From, installed in one to two days
OursThe rebate paperwork. We file it, you sign
Macro of frost crystals growing on the aluminium fins of a heat pump coil
Fig. 03 — Coil frost, 6:40 am
A heat pump outdoor unit on a pad beside a clapboard house at dusk, light snow falling
Fig. 04 — Defrost cycle, dusk

§05 Financing Sep · 74°F

A new furnace for

$59a
month

Don’t spend January in a parka. Spread the cost of a new system, decide at your kitchen table, and checking costs your credit nothing.

0% APRfor 18 months on new systems
$0 downInstalled this week, pay later
5 minApproved before the tech packs up
$59/moTypical 96% AFUE furnace
Get a free install quote →

Concept terms for illustration only. Subject to credit approval.

§06 Reviews Oct · 58°F

4.9
1,284 reviews · Columbus neighbors

“Furnace died at 9 pm on a Sunday, 11 degrees out. Tech was at our door by 10:30 and the heat was on before midnight. Same price as a weekday.”

Jenna R.Clintonville11°F outsideSun, 9:04 pm

“Got three quotes for a new furnace. Northgate wasn’t the cheapest, but they were the only ones who measured the house properly. Our gas bill dropped by a third.”

Marcus O.WestervilleNew install

“Fair price. Showed up when they said.”

Denise W.Grove CityRepair

“The $89 tune-up found a cracked igniter before it failed. No upsell, no pressure, and he put booties on before walking on our carpet.”

Priya S.DublinTune-up

“Called at 7:40, he was here by 9 and the humidifier was in by lunch. The static shocks are gone. The cat has forgiven us.”

Tom K.BexleyHumidifier

§07 Service area Nov · 42°F

Inside 270. Outside 270.

Five vans park overnight around the city, so a technician is rarely more than 30 minutes from your driveway.

Fig. 05 — Overnight van positionsNot to scale
  • Grandview8 min
  • Clintonville9 min
  • Bexley10 min
  • Worthington10 min
  • Upper Arlington11 min
  • Westerville12 min
  • Gahanna13 min
  • Dublin14 min
  • Reynoldsburg15 min
  • Hilliard16 min
  • Grove City17 min
  • Powell18 min
  • Pickerington19 min
  • Canal Winchester22 min

Typical drive from the nearest van. Not on the list? Call (614) 555-0142 and we’ll tell you in ten seconds.

§08 Book a visit Dec · 27°F

Pick a time. We’ll handle the cold.

We text to confirm your arrival window within 15 minutes, 7 am to 9 pm.

Service requestTakes about a minute

When works best?

No spam. We only text about your appointment.

You’re on the schedule.

In the real build, a dispatcher would text you within 15 minutes to confirm the window.

This is a concept build · nothing was sent
  • Same-day slots when you book before 2 pm
  • Flat price approved by you, first
  • One-year guarantee on every repair
No heat right now?(614) 555-0142
Steam drifting from a white furnace exhaust pipe on a frosty brick wall at sunrise
Fig. 06 — Exhaust plume, 7:02 amNo plume on a cold morning? Call.

§09 Straight answers Dec · 27°F

What’s included in the $89 tune-up?

A 21-point inspection: burners, igniter, flame sensor, heat exchanger, blower, electrical connections, gas pressure, venting, thermostat calibration, a carbon monoxide test and a standard filter swap. You get a written report with photos.

Can you really come today?

Usually, yes. Book before 2 pm and we hold a same-day window for you. In a cold snap, no-heat calls with kids, seniors or medical needs go first.

Do nights and weekends cost more?

No. Emergency dispatch is a flat $129 any hour, and repairs are priced from the same flat-rate book we use on a Tuesday afternoon.

Repair my old furnace, or replace it?

If it’s under 12 years old and the repair is less than a third of a new system, we’ll tell you to repair. Above that, we show you the numbers for both and you decide.

I smell gas. What do I do?

Leave the house right away, don’t flip any switches, and call your gas utility’s emergency line from outside. Once it’s safe, call us and we’ll find and fix the source.

§10 Before the next cold snap Jan · 14°F

The cold doesn’t wait.

Book the $89 tune-up before the next freeze, or call now if the heat is already out. Someone in Columbus answers.